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Great video from Shelley Roth of Springboard Social Media on a new Facebook feature that's actually useful: the ability to reply to specific comments on your Page. Read More

Healthcare businesses are required to fight for their place in today's competitive marketplace, and these businesses need good PR to fend off the competition and maintain their brand image. Read More

Customer service is a phrase that gets bandied about no end these days. Unfortunately many large companies, who spend enormous amounts on advertising, let themselves (and their customers down) with poor customer service. Small and medium sized enterprises may not have the staff to spend the time loo Read More

Business Marketers are now making use of Instagram for effective internet marketing strategies not only to generate leads but also to promote business brands to millions of Instagram users. This infographic explores how it can give your company an edge in generating leads and promoting your brand. Read More

Google is adding Google+ on Blogger blogs. Do you think that this new feature will give other comment services, e.g., Disqus, Livefyre and CommentLuv a fighting match? Read More

We all know the "customer is always right." But did you also know that the "customer is always lying?" Maybe not so much as lying as not telling you what they're really thinking. Yes, you can put out the occasional survey to get impressions of your business but by then it might be too late to fix t Read More

By Greg Fry of The Ahain Group

Find out how to use Instagram for business and effectively market your brand and products on this new mobile based social media. Instagram initially started as a fresh photo-editor app that helped users create colour rich photos with their many filters. However it Read More

By Diarmuid O'Connell

‘Write an essay on the inside of a ping pong ball’. Where I went to school (many, many years ago), there was a period when that was the punishment for various feats of indiscipline. I suppose it was better than getting a ‘hiding’ (ask an Irish friend to explain the term) bu Read More

More than half the battle of starting a successful online store involves finding the right product to sell online. Here are some great places to brainstorm product ideas Read More

It is challenging to get the words out about your small business event. Here are some web apps you can use to help you promote, even create an event or meetup. Read More