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What makes or breaks a business is a customer. However well planned, well laid out and executed a business idea might be, if the customer goes back unhappy then keeping your business afloat becomes an uphill task. Let’s have a look at ideas that can help you keep your customers happy.

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Booking Direct means, the money customer is paying for the service is going straight to the Hotel. Hotels get the reward for providing the customer with the “full” experience, as they don’t have to pay commission to travel agencies. It helps support the Hotel brands and gives the customer good karm Read More

your Hotel asking: How much innovation is needed to meet our Hotels growth objectives? Truly innovative Hotels are able to deliver a consistent stream of market successes via successful customer performance and products or improved processes that continuously translate market successes into unique Read More

Hotels have been lagging behind on when it comes to Superior Data Processing. Most Hotels process data that is relevant to how each room attracts the optimal price.

Most Hotels today is taking into account seasonal variables and peaks in demand throughout the year as well as other fact Read More

In today’s marketplace Hotels is challenged by technology, Social Media, New Media, Digital Media and consistent innovations. And today mindshare represents the space your Hotel represent in this marketplace.

It is important to understand Hotel Marketing makes up the Marketplace. The m Read More

On May 25th, the European Union’s General Data Protection Regulation – GDPR goes into effect. GDPR specifies that customers must explicitly consent for their personal information to be processed and used by the third party site. This clearly marks a shift towards start building a quality relationsh Read More

Social Media alone is not designed to obtain more attractive customers for your Hotel. There has to be a creative connection between Hotel Marketing and Social Media Marketing.

Social Media makes up the community, and Hotel Marketing makes up the marketplace. Don’t confuse the two!! Read More

In the battle of the consumers, attention Hotels is facing a new challenge – creating snackable Social Marketing Moments that sparks consumers emotion to start a new adventure.

And in a perfect world, this journey would be a straight shot down the road where your Hotels is one of the r Read More

Engagement in the Hotel work environment has for many years been very low. In many cases, a large portion of the workforce was just going through the motions or actively seeking to disrupt other employee’s productivity.

With Social Media people are now aspiring to make a difference in Read More

Agile Marketing principles are new exciting ideas that take advantage of the real power of Social Media. For Hotels Agile Marketing will push a shift towards new innovative solutions that will tap into uncontested markets.

Agile marketing is setting up processes that enable Hotels to c Read More