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“To lease or to buy?” That is the question entrepreneurs ask themselves when it comes to purchasing office equipment. And one piece of equipment that your office absolutely needs is a business phone system. Unfortunately, this purchase can be an expensive one – especially if you don’t do your ho Read More

You are probably familiar with the rules of the road when it comes to face-to-face business interactions, but did you know that there are unwritten rules for your business’s social media accounts? Read More

How an employee handles a telephone call can make or break a business relationship. Essentially, you need to treat your clients better than the way you want to be treated when on the phone. And when your business is home-based, your communication skills need to be close to perfect.

The following Read More

Social media can be a black box for many marketers. You put in hours of time to manage all of your accounts, but the reward can be unapparent – at least at first.

You might even start to question your efforts. Are you getting quality sales leads? Is anyone reading your posts? Is your SMB g Read More

Whether you just purchased a new business phone system or are in the market for a new one, it’s good to be prepared for some of the more common hiccups that can happen when implementing the system for the first time.

Let’s face it, if you can avoid calling your provider or IT personnel for every Read More

When small businesses grow and large businesses spread across the country, remote and traveling professionals need accessibility. That’s why both small and large businesses turn to VPN technology; it gives them the flexibility they need to work across a variety of locations.

However, with access Read More

Just because your business is using a landline phone system, it doesn't mean that your phone system is safe from hackers. As the recent News of the World scandal demonstrates, it's very possible for someone, or some company, to get into your landline phone system. Read More

The process of trying to collect debts can be a real strain for small business owners. That's why most turn to debt collection agencies.

Business collection agencies are effective, as well as stress-reducers because they take care of the "dirty" work – but in a professional manner. When it comes Read More

Business professionals often consider their cell phones as their lifeline to their family, friends, and especially the office. Because employees are going to use their cell phones to conduct business, why not make things easier by incorporating cell phones into your telecommunication system? Read More

All right, you’ve decided to implement a small business phone system for your office and you’d like it to be the best that it can be. When putting together your small business phone system, you need to consider the features that will amplify your company’s productivity and make things easier when m Read More