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Making the decision to say no to clients is not made lightly. Do you know how to recognise when you should say no? No to an existing client, no to future income, no to potential new clients? Read More

In my work life, I come in contact with a lot of start up micro businesses and have discovered some of the mistakes they have made. Fortunately, we have the opportunity to learn from them, and hopefully avoid the same mistakes ourselves. Read More

Making the decision to say no to clients is not made lightly. Do you know how to recognise when you should say no? No to an existing client, no to future income, no to potential new clients? Read More

Be informed: 10 essential questions to ask a bookkeeper before you hire them. It is critical for the success of your business, that the bookkeeper hired is suitably qualified, competant skilled and has the right attitude to work with you. Read More

This is a presentation on 10 startup to-dos – things that people should think about when starting a company. Read More

Have you ever filled out a contact form on a website or sent an email and weeks later you are still waiting for a response? Unless you have been extremely lucky you probably have experienced this and felt a little frustration or even felt angry.
Although we receive an increasing amount of emails, not replying could mean lost opportunities. Read More

Have you ever thought that marketing your small business would be easier without competitors? Most of us have at time to time. Whilst you shouldn’t be fixated on your competitors, you can’t afford to ignore them. Having competitors is healthy and this video shows one reason why – collaboration:


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These days many people talk about the power of having free content to give away as part of your marketing tactics. These as well as bonus offers and samples have been used for decades by successful businesses. Before you decide to use these marketing tactics, consider these three questions to make sure the offers are beneficial for your business and your customers:

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Changing the look and feel of your brand can be a good idea to grow your business. These changes often involve updates or alterations to the actual product or service offering such as adding new features or attributes. Before you make changes to your brand get your customers involved. Read More

Have you ever presented work to a customer and the response is less than what you expected? They have changed their minds and want something different. You are left a little confused. If a customer has not really thought through the project’s requirements, then the briefing may actually be just a waste of time for both of you. There is a simple solution to this that benefits both you.



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