BizSugar.com › User › HeatherStone › Voted

In order to win in today’s fiercely competitive economy it is absolutely critical to create a customer service program that transcends standards and puts the personal element back into customer relations. If small businesses spend the time and the money to create a customer service program that knocks their customer’s socks off it will prove to be worth every penny. Read More

Start-Up companies do not need theoretical or impractical advice. They need tips and suggestions that they can easily and swiftly implement to improve their business. Here are some tips about which I am often asked! Read More

The internet is a highly competitive place. Many websites get lost in the search engines and show little value to their business. Savvy companies realize the importance of SEO. Keyword research is one of the first and most important places to start when website optimization begins. Read More

How to join or start a Meet Up group. Meet people who share your interests and who can help you grow and succeed. A great way to extend your network. Read More

Don’t try to do the (almost) impossible. That is to get someone to buy from your website on the very first visit. It just won’t happen. Why? Read More

Here are the articles I enjoyed reading last week on BizSugar, together with some of the thoughts they inspired on international business. Read More

Listen in to our monthly radio podcast talking about the tourism industry and social media technology news. This month features frank discussion about the economy, social media news (Foursquare!), and other pertinent topics. Read More

We already know what old school marketing can teach you about social media. But hey - let's have some fun and learn something at the same time. Read More

Facebook Pages, which let users become “fans” of their favourite brands, people and places have become a vital piece of social media strategy for lots of companies. However, how do you measure the success of your page? One way is to look at raw numbers but the more effective way is to look at the actual growth rates of your Facebook page. Read More

President Barack Obama is looking for an official Twitterer - was yesterday's nation-wide call across the US, announced by Wall Street Journal for the new job post at the White House... Read More