A thought provoking article on self-service and the customer experience. What drives your decisions?
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HeatherStone voted on the following stories on BizSugar
Is self-service better, or just cheaper?
Posted by JoshAK under Customer ServiceFrom http://www.customercrossroads.com 5510 days ago
Are Veteran-Owned Businesses Still Feeling The Credit Crunch?
Posted by franpro under Raising CapitalFrom http://www.thefranchiseblog4vets.com 5510 days ago
Made Hot by: aliciatrinidad on September 4, 2009 2:36 pm
Are Veteran-owned small businesses getting loans?
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The Franchise Of The Month For September 2009
Posted by franpro under FranchisesFrom http://www.thefranchisekingblog.com 5510 days ago
This 3,000+ unit franchisor is well respected in the franchise industry...
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Someone Has No Clothes - The Pipeline
Posted by SellBetter under SalesFrom http://www.sellbetter.ca 5510 days ago
Having consensus that you have things under control may feel good, but it does not take away the fact when you look at your pipeline, there is nothing there.
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Sentiment analysis crap in social media
Posted by andynew under Social MediaFrom http://socialmediatoday.com 5510 days ago
I'm now preparing a speech for an important French political "university" and I read a lot about sentiment analysis that some companies are proud to automatically track.
The thing is that I don't believe at all that it's yet relevant, or that it'll be one day.
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B2C Marketing: Social Media Is A No-Brainer For Consumer Brands
Posted by andynew under Social MediaFrom http://www.toprankblog.com 5510 days ago
Social media is fast becoming a standard element in the marketing mix of major consumer brands. And with good reason: never before has such a creative landscape existed for people and the brands they love to interact, share stories and build relationships — in all directions.
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Social Media and Background Checks
Posted by andynew under Social MediaFrom http://www.slaw.ca 5510 days ago
As Simon mentioned in welcoming me aboard, I have been writing an employment law blog for nearly 7 years now, which is hard for me to believe. At that time, there were only a few active legal blogs in Canada and over these past 7 years I have watched this space develop into a vibrant hub of information sharing, discussion and debate. So for my firs
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Go Beyond Your Working Comfort Zone
Posted by andynew under Social MediaFrom http://webworkerdaily.com 5510 days ago
Made Hot by: roseanderson on September 4, 2009 2:39 pm
When was the last time you stepped outside your working comfort zone? Amber's recent post about business success mentioned having to “do things we're uncomfortable doing, like — 'putting ourselves out there.'” Her post reminded us how often we deny ourselves certain possibilities simply because we're uncomfortable with giving something new a try.
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Business Transfer Agents — Dishonest Or Clueless?
Posted by BOAI under MarketingFrom http://www.businessopportunitiesandideas.co.uk 5510 days ago
A look at the way in which a business transfer agent represents a business and their dishonesty/stupidity in mis-representing it.
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Increase Your Marketing Expertise — Take Up a New Hobby
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5510 days ago
Made Hot by: lyceum on September 6, 2009 1:06 am
At one time I considered going back to University to get my MBA, however at this time I was also flying around the country and overseas for business. I enjoyed the buzz you get when an aircraft takes off and thought it would be even better flying a light plane. As I couldn't afford to do both I had to make a choice.
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