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Making customer service mistakes can be detrimental to the long-term success of your business. If you want to provide excellent customer service, you Read More

Facebook ads allow you to target thousands of users—but they only work if done correctly. Here's how to get your Facebook ad campaign right. Read More

Nancy Harhut is an expert with blending creativity with science to prompt higher responses.

Nancy was named the NEDMA Direct Marketer of the Year, Ad Club Top 100 Creative Influencer, & OMI Top 40 Digital Marketing Strategist.

See her insight into psychology and how it influences email marke Read More

From coworker disagreements to late arrivals, here is a look at how small businesses can address sensitive workplace issues. Read More

Health is of primary concern for every individual. You can perform your duties with perfection only if you enjoy good health. However, there may be situations when you fall seriously ill. You may have to undergo long-term treatment for a complete recovery. Health can be a great hindrance to your sm Read More

Working in time blocks is a productive approach to ensuring you knock out your daily goals because it keeps you focused when you need it most. Read More

Cynthia Hester, Director of Customer Advocacy for Salesforce, shares why Salesforce is starting the Customer Trailblazer Awards, what the criteria is, who can participate, and how you can enter a submission. She also discusses how the contest will be judged and the other prizes the winners will rec Read More

Starting a new business can be one of the most exciting times for an individual, entrepreneur or even someone just trying to make a little extra money off their expertise. Everyone has a different path to success when starting a business of their own. As an infographic marketing company that contin Read More

Domain Authority (DA) is an important website metric for SEO. It is a score (on a scale of 100) developed by Moz which predicts how well a website will rank in search engine result pages (SERPs).

In short, the greater your site’s Domain Authority, the more likely you are to rank high in search e Read More

When it comes to advice, in this case, franchise business advice, not all of it is good. Not only that, the source of the advice may not be very transparent, as you'll see in this blog post. Read More