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Every business at sometime has lost a customer to a competitor. Losing a customer, especially ones that you have enjoyed a good relationship with in the past can leave you feeling many emotions such as hurt or even anger. Often, however we never take the time to find out why they have left or more importantly how we can win them back. Read More

useful site for people that want to enter a new country to do business Read More

Cross-cultural communication barriers can impact international sales. One best practice is to invest in a glossary. A good glossary builds credibility and trust. Read More

Incorporate these seven traits, or habits, into your twittering and you'll be sure to be a more popular Twitterer. For an all around better time Tweeting, be quick to follow users exhibiting these traits! Read More

Sam Gibbs, Senior Vice President of eHeathInsurance, has a keen understanding of the shifts in how people search for and buy health insurance and is skilled at explaining the complexities of health insurance to consumers. Read More

This is a great list not only of tips to help handle the stress of business ownership, in this economy, but of prioritizing your day for maximum results. Read More

It's also sometimes called bootstrapping and refers to a method of small business startup which ignores the big investment approach. From Suite 101, the Web community, come suggestions ranging from pet care to home care, as all possible startups without the need for much capital at all. Try to think of suggestions we haven't and share them throu Read More

Let me start by giving you some back story to this post. I read and pointed out on twitter an article from Fast Company - here's the tweet - @ducttape: Are You Building a Consumer-Facing Company? http://su.pr/2XxE7B the customer vs culture debate rages on. The gist of the article is that sometimes you have to bend to make sure the customer is ulti Read More

CIT Group, No. 1 originator of Small Business Administration-backed franchise loans, could be going bust. News is out that they've hired a bankruptcy firm and there is a possibility that CIT's situation could set the stage for further curtailing of small business lending. How does CIT affect the lending climate?... Read More

James Chen, a venture capitalist and blogger at Pure VC, suggests that government should be run like a business, especially in economic hard times. Unfortunately, he says that both the state government in California and the U.S. federal government have chosen to do what businesses know is unwise, trying to raise revenue either to cover budget defi Read More