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As customers’ expectations change, the definition of customer service also evolves. Now, it has become more than just answering queries. Read More

As customers’ expectations change, the definition of customer service also evolves. Now, it has become more than just answering queries. Read More

In business, you can set yourself on the path to success by always striving to put your best foot forward. Unfortunately, that’s not always quite so easy to do—especially when you feel nervous or insecure. Read More

There are a ton of marketing consultants out there who will tell you want you want to hear to get your business. Here’s a list of 11 things to watch for when interviewing marketing consultants: Read More

Email serves as an important tool to increase lead generation and nurture prospects through the funnel. But if you’re not optimizing for readers on mobile devices, you may be missing out. Read More

If you have an ecommerce site, the key to maintaining is great traffic and sales. Of course, this is not an easy thing to do due to the ever changing search engine, mobile presence, and how different people view your site as an authority. You need a well-rounded profile in order to get more sales o Read More

Purpose-led businesses have an advantage in today’s VUCA (volatility, uncertainty, complexity and ambiguity) and ever changing world; they have the ability to weather the inevitable and often unpredictable storms and continuously reinvent themselves for greater success. Read More

Despite doing their best, brands often fail to grow and increase their consumer-base. Among several reasons accounting for their failure, some are Read More

If you are an iPad toting mobile worker you likely have to manage the disadvantage of limited screen real estate. External keyboards offer some respite. We review one such keyboard, the uber-robust
Logitech BLOK keyboard case which claims to offer protection up to a 6 foot drop! Read More

Every piece of content that you create doesn't have to be reinventing the wheel. We show you in this article how you can make the most of what you've got. Learn at least 21 ways to repurpose the content of your case studies. Read More