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Do you need help answering the phone when you’re busy taking care of customers? If so, then you might want to consider an answering service to help you field and triage incoming calls. With trained professionals available throughout the day—and during nights and weekends—an answering service can he Read More

The future of retail is online, mobile and social, reports a recent Motorola Solutions survey reported by Marketing Charts. U.S. retailers polled predict that within the next five years, nearly half (42 percent) of retail sales will come from online, mobile and social commerce sites. To keep custom Read More

The economy is improving—or is it? In today’s roller-coaster economic environment, the risk that a key customer of your small business might declare bankruptcy is ever-present. How can you protect your business from a key supplier or customer’s misfortune?
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Check out this week’s Friday Small Business Roundup for tips and ideas to help grow your business, such as improving your email marketing and planning your social media strategy. Read More

All the attention social media gets in the marketing world might be convincing you that email is dead. Far from it. Email marketing volume hit record-setting levels during June 2012, and total email volume growth for this year is expected to surpass that of 2011, according to a study by email mark Read More

Are retail stores becoming obsolete? In a new report by Capgemini Global, more than half of respondents around the world say that by 2020, retail locations will be nothing more than “showrooms” for choosing products and ordering them online.
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Is your small business at risk of identity theft or credit card fraud from improper use of business and personal credit cards? A recent report from Javelin Strategy & Research, 2012 Identity Fraud for Small Business Owners, reported by Fox Business, has some alarming news. Here’s some of what Javel Read More

Are you prepared for the new Google Shopping? Find out how the listings will be funneled through the Google AdWords platform—and what that means for online merchants. Read More

Summer is here—but as any small business owner knows, summer vacation isn’t always an option when you run a busy business. In fact, the latest Manta SMB Wellness Index conducted by online small business community Manta found almost half of small business owners don’t have time to take a vacation th Read More

Check out this week’s Friday Small Business Roundup for tips and ideas to help grow your business, such as building thought leadership with your blog and marketing effectively to different generations. Read More