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Whether you started your business 5 years ago or 2 weeks ago, you probably thought that having a website was one of the most important marketing tools you would need. You wouldn’t be wrong, but now you have to extend your Internet presence beyond just having a website. As technology changes, your m Read More

How badly do today’s employees want to work virtually? An overwhelming 89 percent of workers in a new survey by project management platform provider Wrike said the ability to work virtually is a crucial fringe benefit in a job.
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Good news for small business owners: Consumer confidence is rising steadily, according to the latest Executive Briefing from BIGInsight. When asked how confident they were in chances for a strong economy, more than a third of consumers polled (34.8 percent) said they are very confident or confident Read More

Facebook started out as a social network for connecting students at college and has grown into a network for connecting everybody for anything. Many people have a personal profile on Facebook, and they use it to keep up with friends and family through photos and status updates. Over time, businesse Read More

The biggest tech gathering of the year, South By Southwest, introduced, shared and tested new ideas earlier this month. That’s where companies try to make a big splash and gain staying power. But, not all the ideas can survive and most of them fade into obscurity. I reached out to Shashi Bellamkond Read More

Good weather in most of the national, along with an increase in in consumer confidence, mean Easter holiday spending is projected to rise substantially from last year, according to NRF’s Easter spending survey, conducted by BIGinsight. The survey found Americans will spend an average of $145.28 on Read More

Do you use referrals to build your business? If not, you’re missing out. A new study by small business community Manta.com found referrals are the number-one way small business owners find and form beneficial relationships that grow their businesses.
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So what can dealing with a toddler teach us about delivering better service to our customers? I’d like to share a few observations that I’ve garnered from my life with my spirited daughter. Read More

I’ve discovered Curry’s Auto Service, a local small business that carries on a conversation extremely well with the community and customers via a blog, Facebook, and Twitter. They even take pictures of cool customer cars and post them on Twitter!

Curry’s Auto Service has locations across Norther Read More

One of the great panels that I attended at SXSW last week was about companies that are focused on the user experience as a primary aspect of their business model . . . but it included many useful tips for any business about how to leverage the online user experience for greater success. Read More