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Is the customer always right, or is it more important that the right decision is made. The difference between a good sales person and a great one is the ability to work with the customer to arrive at the right decision, which may not have been his initial concept. But having been presented the facts and options by a great sales rep, focused on delivering value rather than making the buyer feel Read More

I received a lot of feedback on my post encouraging you not to buy lead management software. That may sound a bit peculiar from a guy that earns his living selling lead management software. However, as I said, numbers don’t lie.

Chris Johnson, one of my favorite freelancers and sales cold callers, and I got into a chat about this. Read More

Reducing risk might not matter if you sell underwear at the mall, but if you sell a kitchen full of appliances at retail, it could matter. If you're investing in a college fund for your toddler or adding a room onto your home, it most certainly matters. Read More

Often the difference in succeeding in sales is not the lack of intent or ability, but the lack of a clear plan with specific step by step plan. Trish Bertuzzi of The Bridge Group, Inc., present 8 specific ways sales executives can get an 8% uptick in productivity. Read More

When everything from wealth to glory is on the line, athletes aren’t the only ones who freeze, choke or come up short. But in business, that shouldn’t and doesn’t have to be 'just the way it is'. There are ways to react and adapt to the stress. Read More

Kaleidico has always had great software.

Our competitive advantage has always been that we create software with movement. That's right, our software moves and inspires motion. This is critical in business.

Motion makes you take action. Action makes you remarkable.

If you stand still you lose. If your team stands still it loses. If your company stands still it loses. Read More

Modern customers expect a good deal in every buying relationship they enter into. That goes without saying. What they really want to know is how fun it is to do business with you. Read More

Last week, I asked the question, “Is the sales mindset shifting?” I want you to know exactly where I stand. Selling is about being tough, confident, smart, competitive, strategic, active, compelling, aggressive, professionally persistent, solution oriented, and slightly empathetic… It’s about hunting, and it’s about closing! If anyone is hoping to hear about a warm, fuzzy, cozy, softy approach to Read More

An 8% improvement in the productivity of your existing sales team will result in the same sales growth as if you were to add 27% more reps. Wow! Read More

A sales process is absolutely critical to making your number, BUT you have to have the right sales process.

Measuring activity will kill you and your team. Measure results. Figure out how your customer buys and you have your sales process. Read More