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When you have multiple Instagram accounts for various purposes, you would always prefer to use it at the most convenient way. In the initial stages Instagram didn’t allow mobile users to add multiple Instagram accounts on your mobile phones and when you needed to switch between different Instagram Read More

Emojis are again showing up in Google's search results.

Have a look at these resources about SEO and emojis and if you using them is the right step for you are not. Read More

Have you been measuring your "ticket volume by channel"? How about running a "ticket transfer analysis"? Tracking and measuring these fifteen helpdesk metrics will help you better organize, train, and manage your support teams. Read More