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Forward-thinking brands leverage AI as a means to strengthen the human connection they have with their customers. While AI takes care of the transactional elements, customer care teams have the ability to focus on the human and emotional components of the interaction. It’s the perfect combination. Read More

The first story comes from Denise Bumby, who took our course last year and launched her Does Size Matter? blog about six months ago.

Denise was searching for a way to cope with changes in her life. And she found her way through blogging, which brings her joy and hope.

She may not have many su Read More

Twitter will make it easier for publishers “to better understand what sort of content is resonating with [their] readers” with a new audience analytics dashboard. The new publisher dashboard will offer brands insights and analytics on who’s reading and engaging with their content on Twitter, when i Read More

Office managers, administrators, and assistants have difficult and hectic jobs. We know you're crazy busy. Use the tools and technology in this list to gain back your precious time and sanity! Read More

Starting a marketing agency is an exciting challenge. Growing it, even more so. There are thousands of agencies in the U.S. alone, competing to land clients. All while trying to establish and focus on goals, build awareness, anticipate trends and establish and manage a talented team.
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From blog posts to essays, novels or journal entries, use these tips to learn how to write faster without writing badly! Read More

Are you getting what you want and need from your projects? Are you approaching your goals wisely? Or just running around trying to gobble “low-hanging fruit” without considering the bigger picture? Read More

For the first time, more US adults are saying they regularly get news from social media compared to newspapers.

In a study from Pew Research Center, 20 percent of US adults say they often get their news from social media, while 16 percent turn to newspapers. Read More

With the Christmas holidays just right around the corner, it’s time to think about investing in gifts for your clients. Sending them a token of your appreciation can go a long way toward building the trusting relationship you need to keep customers coming back for more. Read More

A home-based franchise is a fantastic way to make money but also have freedom and flexibility—precisely what many of us want in a work-at-home opportunity. Read More