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You can’t run a successful business without happy customers. And while it may be impossible to please everyone all the time, there are some actionable techniques you can use to significantly improve customer satisfaction. Read More

Work flexibility is becoming the norm in the workplace. However, a bias exists that favors working fathers over working mothers, according to a new study. So why does this bias exist and how does it effect the wage gap? Read More

If you've ever used a product and said "why'd they let me do that?" - especially one where you have a direct human connection with an Account Rep or - then you've dealt with a company that is not focused on customer success. Read More

I’ve been running Bing ads for a long time and I’s still like “whaaat? no way…” when I saw a friend getting penny clicks. Here’s a snapshot of his results: Read More

I’ve been running Bing ads for a long time and I’s still like “whaaat? no way…” when I saw a friend getting penny clicks. Here’s a snapshot of his results: Read More

"So you’ve decided that Twitter’s the right social media for you, and you’re ready to set up your account.

You fill out your account information only to find it's taken.

Now what?" Read More

EMAIL MARKETING – sometimes you wonder how many people actually still use their email.

Everyone is guilty of using an old email to sign up for something just so an employee will stop hassling you or you can use the website without having to worry about bombarding emails. Read More

Big Data is trending, and will certainly remain so for quite some time, but is Big Data a big deal from a privacy perspective, or is it not? Read More

Limited liability corporations are taxed as either pass through entities or as a partnership depending on the number of owners. Sole owners of LLCs may qualify for tax exemptions not typically applicable to individual tax filing; LLCs are also known to avoid double taxation. Read More

The most successful employees are often a result of an optimal workspace environment that fosters productivity and creativity. Check out these five strategies for developing an efficient yet inspiring office that increases your team’s output. Read More