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By Marco Carbajo. Did you know that a DUNS number is the most widely used number for identifying companies in the United States?

Did you also know that suppliers and creditors alike pull a Dun and Bradstreet (D&B) credit check on your business when you apply for credit? Read More

Even in the face of the rising usage of online self-service, the voice channel is still the preferred channel of choice for many customers. In fact; a survey from Forrester found that well over half of customers prefer to interact with a customer service representative via the phone. Contact center Read More

Attracting traffic to a website is tough, but attracting traffic to a new website is particularly difficult. Here are 6 ways to bring traffic to a new website. Read More

Getting involved with social media can be confusing to small businesses, so here are some tips on how a small business can get started with social media. Read More

Hashtags are a great way to open your tweets up to an audience your account may not be reaching otherwise. But it can be tricky terrain to navigate. We’ve seen themed hashtags backfire for many a brand in the past (need we mention the McDonald’s shamrocking debacle?), and we’ve seen brands grab hol Read More

Tweak Your Biz got 100K unique visits during December, 2012. It’s taken us three years to build up to this level of traffic, and we’ve made mistakes and learnt lots along the way. Here’s what it has taken to manage a blog from a standing start to delivering this level of traffic. Read More

I had my WordPress blog backup ready to go but I was having problems logging into my new host’s control panel and I needed help. This is where 24/7 technical support comes in very handy. Read More

Is your attitude helping you or holding you back? Three Personality Traits that hurt your career and how to fix them. Read More

You should strive to have your ideas stolen.

Over the last few days a few of my friends on Facebook have spoken out about how their ideas or strategies have been adopted (stolen). Now these are ideas/strategies they haven’t readily shared but other marketers did what all market participants do, Read More

New research has suggested consumers today are more likely to complain than they were five years ago, despite suffering less problems. Read more here. Read More