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"Having empathy is not the same thing as demonstrating empathy." The quote comes from a white paper recently published by the Center for Creative Leadership (CCL). Here are some lines that stood out: Read More

The great infographics that come from DIYSEO.com, are always so very well done, that when I found this one yesterday, I just knew I had to quick-post an URL for you all to see what this learning experience “looks like” eh! Read More

The essence of ethics can be boiled down to corporate responsibility or “doing what is right.” And, although most small businesses are privately held and therefore not subject to laws designed to govern business ethics like SOX, they are none the less affected by the public's growing lack of faith Read More

An excellent resource for those who want to monitor their brand or reputation on social media sites. This 2 Page PDF lays it all out, thanks to the folks at salesrescueteam.com for this. Read More

If you have a unique creation or invention, and you are not selling it around the world on the Internet, now is the time to start. The cost of entry has never been lower. Anyone can be an entrepreneur today, without a huge investment, bank loans, venture capitalists, or angels. Read More

Video and slides from David Siteman Garland's presentation at the August RISE Lunch on how to generate buzz for your business from new media and bloggers. Read More

Social media marketing is still a relatively new domain for large and small businesses alike. In fact, according to a December 2009 survey by research firm, Ad-ology, 46% of small business owners wish they knew more about social media! Here are some of our best articles and guides from across the B Read More

This book review is about Dan Bricklin's story of developing Visicalc, the company that created the first electronic spreadsheet, and his insights on technology over the last decade. The text is based on his blog posts, but he offers an overview of what each post is about. Read the review to lear Read More

5 Things You Can Learn From Your Receptionist: When you want the most current updates on trends affecting your company, look no further than the front desk. Read More

“Full Service!” “Total Solution!” “We handle everything!” “We are a customer focused company!” Virtually always, statements like these are a load of hooey. Read More