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If you have not taken the time to really understand you customers then you are left with assuming you know what they expect. For example if you have ever been asked to quote on a job do you tell the customer when they will receive the quote or do you leave it up in the air by saying...I will get back to you with the quote soon. Here are a few tips Read More

Your international sales success depends on the choices you make in how you connect with your international clients. One of these first choices is to always try to see things from the other person's point of view and this can be very difficult in cross-cultural sales encounters. Read More

How have you built trust in cross-cultural communication with international clients? Please share your tips for next month's cross-cultural communication challenge to cultivate trust. Read the tips for the 2 previous monthly cross-cultural communication challenges, to expand your mindset and get extreme with clarity. Read More

Under any circumstance, the sale of your home can be emotionally challenging. The sale of your house under difficult circumstance, for example, pursuant to a court order after divorce, can be even more difficult. Read More

When you went to your last dental visit did you sit in the chair and wonder what kind of marketing the doctor was doing to drive business? I bet you didn't. And neither did many of the dentists. A severe recession will change all that and many dentists are now stepping up their marketing efforts to include traditional marketing, public relation Read More

Thanks to Laurel Delaney at http://borderbuster.blogspot.com/ The Global Small Business Blog for this link about how young entrepreneurs (and other graduates seeking good jobs) are heading to China. The story in The New York Times talks about the appeal of China because of lower cost of living and an expanding economy with a recession at home. Rea Read More

Though you may not be located in a place in the world prone to disaster, it's always important to do small business emergency planning. This planning is likely to be generally the furthest thing from your mind when running your business. However, certainly there are at least two good reasons to prepare for the unexpected when operating your busin Read More

If you look at the reasons behind Sharepoint's success, you can start to see a trend in what really drives sales. Here are a few strategies Sharepoint used. Read More

Andy Brudtkuhl from 48Web Consulting shared these three tips, tips he uses helping small businesses wade into the social media pool. Read More

In life, two constants exist - entrances/hello and exits/goodbye. In fact, the hello - goodbye relationship become the bookends of life, our gatherings, our careers, and our conversations. Each is unique. Each serves its role. Each has a specific purpose. But are they truly equal in their intent and impact? Read More