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Let's face it: Generation Y has become a little too complacent with the ease of technology that integrates itself in our everyday world.   And although late 20-somethings still remember what it's like to push a button, many still prefer to swipe their finger.  To touch a screen.  And stay plugged i Read More

If you’re a business owner, you may have heard that blogging is a fantastic and cheap way to drive customers to your website, to turn yourself into a thought leader in your industry and to actively engage with your customers. All of this is true, if you do it right. Read More

Customer service tips aren't just for those in the trenches; everyone—from junior staff still figuring out the difference between talking with a customer and talking with a college buddy, to you, the small-business owner—can benefit from improving these skills. Whether you're new to business or hav Read More

New challenges and activities can strengthen your brain. Here are some easy tips to help you get a little smarter every day.
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As your business grows, it's important to hire manager-level employees who can help relieve your stress and execute on strategy for you -- so you can keep making decisions that move the company forward. Read More

All too often, a website's call to action is vague, hidden, or simply not there. This could cost you thousands of potential customers or users who don’t sign up -- not for lack of interest, but because nobody’s telling them where to go and when. Read More

Using Wikipedia for reputation management can be risky, especially for companies trying to get rid of negative content from page one of Google. Mike Wood explains why. Read More

Today, the Internet and online capabilities are transforming small businesses and how they do their accounting. Read More

As one of my Irish clients discovered, there are a lot of details when entering the US market. Here are eight tips to make your process smoother. Read More

You might be doing a double-take at the question in the headline above. But in a recent survey by American Express OPEN, more than 4 out of 5 entrepreneurs said the Great Recession actually helped their companies by forcing them to become better business owners. Read More