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While there’s much debate about hiring trends in the U.S. and among small business right now, there’s no question about one area of hiring: IT employees are hot. A Monster.com poll of companies that hire IT workers found that a majority of them are planning to hire IT staff in the next 60 days. Six Read More

Last weekend sitting watching my daughter Emily graduate from St Joseph’s University in Philadelphia I had many thoughts going through my head but two stayed with me. One came from Dr Elizabeth A. Hagen Under Secretary for Food Safety the Commencement speaker and the other a general point. Read More

Traffic (from YouTube or otherwise) is nothing if that traffic doesn’t convert. Once someone comes to your website, are they actually performing the action that you want them to perform? Are they buying your product? Or signing up for your mailing list? Read More

With advances in mobile and cloud technology in the last few years, running your business will never be the same. In fact, you can set up shop with just a smartphone, tablet or laptop with a mobile hotspot from your phone company. The advantages are obvious: You can spend less money on infrastructu Read More

Steve Blank says that it is about time that businesses - big and small - adopt lean startup principles. Why should you make your small business lean? Read More

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. Great startups are getting ahead of the game with “anticipatory customer service,” like provid Read More

There are five particular skills that any entrepreneur should hone if they want to compete in a crowded market. Read More

There are nine key strategies to employee engagement for maximizing your employees’ commitment, effort, dependability and loyalty to you as a leader and to the overall success of your business. Today's post will reveal how to lead and engage your workforce. Read More

Word on the street is that Penguin 2.0 will be coming to a Google organic search result near you very shortly. If you aren’t familiar with the Google Penguin algorithm update, it was first launched in the spring of 2012 and targeted websites that were using low quality (spammy) link building tactic Read More

The other day we took our car to the dealership to be serviced. That alone should make you cringe right?

From the moment we got there we were greeted by a nice young man who couldn’t be more helpful.

When we told him the issues with the car he wrote them all down so they could be addressed. Read More