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The Internet and social media have made it much easier for people to vent about bad service to a potentially large audience. If you make a customer unhappy these days you can count on their other 5,000-some friends hearing about it, too. Read More

Last week, I began working on my first commercial Facebook marketing project, but faced difficulties deciding where to begin. After doing some research and brainstorming, I came up with 10 questions that I feel all initial Facebook marketing plans should address. Should you find them not useful, le Read More

What's the point of social media? ‪#‎Engagement‬ or connection? Let us know what you think!
Featuring our new guest blogger, @ShawnTayKR Read More

Here are some of the few methods that you can try to enhance your internet marketing activities with the help of the features offered by Facebook. These are very simple to use and if used wisely, you will be yielding unbelievable results. Read More

It is official. WordPress.com started allowing bloggers to display Vine videos on their sites on Tuesday.
The six-second looping videos can be added in two ways Read More

Having a website for your business isn't enough to generate traffic. Social media can be a great tool to increase web traffic immediately. Learn how. Read More

Here are 4 things the stars at Singapore Social Concert 2013 did to garner support from the audience, which you can use for your social media marketing. Read More

Fast changing trends and serious competition has digital marketers chasing the latest and greatest tactics like hamsters on exercise wheels. Good advice is Read More

U. S. Army Social Media Handbook Today is Memorial Day in the U.S., a day to remember all the men and women who died serving in the U.S. Armed Forces: Army, Read More

When tweeting to another party, I generally recommend you to think of the first tweet as a CTA that prompts the other party to tweet back and engage with you in a conversation. Note that I didn't say "a meaningful conversation". Sometimes (commercially) meaningless conversations, like asking how so Read More