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Jason Kane provides us with a thoughtful and cogent view into how to handle negative reviews and how to turn this into an opportunity to grow your customer base. Read More

Morrys Sarmiento provides us with a comprehensive look at live chat, an underutilized tactic that many small businesses should consider if you have the bandwidth for live customer support. Read More

Well the simple answer is ‘NOW’. But just in case if you are nerdy like us and want to dissect the question in detail then this is the infographic to let you know the exact answer. This research is amazing to make you schedule that big complex project you have been avoiding to slots that are inhere Read More

Do you want to win some clients? Then you should work on your Internet connection. It can literally make or break your deal. Read More

A guide on 99 ways to promote your blog. If you are looking for ways to promote your blog but are stuck on ideas? Here I have listed all of the ideas I’ve found from around the web and am sharing them with you. If your a new blogger or a pro. You are sure to find at least one idea you haven’t trie Read More

If you've tried everything except press releases to grow your business, you're missing a key component of your marketing strategy. Here's why. Read More

I don’t know about you, by I am in Big Time Denial that Thanksgiving is next week. Which can only mean one thing: Small Business Saturday is next weekend. Yep, I know, it snuck up on me, too. If you’ve been too busy to plan your Shop Small strategy, take heart. It’s never too late. (Actually, it wo Read More

You may not have the paparazzi hot on your trail, trying to catch a photo of you at your “Lindsay Lohan” worse. And, even if you do commit the occasional Charlie Sheen-ish offence... Read More

So you want to partner with a certain company. But before you get excited, here are some questions you should ask before you even consider a partnership. Read More

If you would like to attract the attention and interest of your marketplace, this post is just for you. Read More