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The bottom line of all these tips is to think from the customer perspective. If we take care of the customers all the other things in business are auto taken care for. Making him the center would grow your business world to heights never imagined. Read More

Google +Post Social Ads may still be in the Beta testing phase, but it’s sizing up to become the most important evolutionary change in how to market a business.
If you’ve been an adherent to Facebook Ads in the last year, take a look at how switching to +Post could benefit you once they officially Read More

Rather than spending money to snag new customers, lavish some love on your current ones. There is no marketing department or chief marketing officer at 37signals. Read how they do "marketing" differently. Read More

Pop-overs have been a favorite with digital marketers for a while now, but we wondered, are pop-overs losing their effectiveness? Read More

"In such a saturated industry, it is difficult for any airline to differentiate the customer experience. The planes themselves are virtually identical. The food, if it exists, is universally awful. Airport security is conducted by an entity over which the airlines have virtually no control. And vir Read More

Legendary ad executive John Caples once did a study of 100 of the most effective advertisements ever written. He wanted to know which words were used most frequently in the headlines. Here’s what he found. Read More

They’ve been planning it, floating the idea, testing the waters, and pushing the release date since January of last year. But now it seems to be happening. Facebook Video Ads are here.

Are you interested? Should you be? Will Facebook Video Ads be right for your business?

Find out... Read More

It’s hard to believe that 2013 is behind us. Now that the holiday season has just about come to an end, it’s time to think about how you will implement your customer service strategy in 2014. To help you start the year off with confidence, here are top 10 customer service trends in 2014, to ensure Read More

Technology is allowing companies to access customer service agents at any location around the world that can help with a query that a customer may have. Read More

Customer service can result in great success or ruinous downfall. Your first contact with a customer sets the tone and this is where content is king. Read More