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On Monday, I went to the bank to deposit a personal cheque. The queue resembled the queue you might expect from the Passport Office the day after their strike....Yes it was long and disorderly. The general banking area has 6 customer service desks... Read More

With the popularity of Facebook, Twitter, LinkedIn and other social networking sites, how can you leverage the features you get and connections you can make through them? Knowing how to properly leverage these networks for professional interactions means you have to strike a thoughtful balance between personal and professional while always keeping an eye toward your brand and the image you want to project. From the Creative Freelancer Conference Blog Read More

Good decisions come from disciplined thinking and are habit-forming. Each time that you make the right decision, you gain more self-confidence.. Read More

If small business success were as easy as following a series of steps, wouldn’t you and I see many more successes?

I had this disease of the mind, and you may have it too.

“How can I stand out?” “How can I get more people to hire me? To buy my stuff?”

I spent too many years looking for “the right answer” to these frustrating small business questions. It wasn’t a conscious search for the magic bullet. I’m too smart for that. Instead, I fooled myself in more subtle and sophisticated ways by saying “I don’t know enough yet. Read More

Social media marketing is a real opportunity to drive business success. Without planning, your business social media marketing can fail or worse, represent your company badly. Are you using social media as part of a strategy or because you feel you should Read More

Have you got it clear in your minds what action you want to customers to take? In marketing jargon I am talking about marketing objectives.Unless you decide on this it is really difficult to choose the right marketing tactics to implement to achieve these objectives. Here are three key actions you want your customers to take. Read More

Some of us may find ourselves sitting in front of the computer for many hours during the day (like you are now). So I thought I would share a few simple exercises with you to help stretch your limbs, eyes, ears and other areas of your bod Read More

Looking for cool applications to help you make your blog or site all it can be? We’ve found some good ones! From ways to make sure your site looks good no matter who’s looking at it, to protecting your privacy and your content, these tools are all easy to use and either free or very low-priced. And they’re all web-based, so no downloading to your computer necessary. Read More

As a business-to-business (B2B) professional, does the pervasive use of Twitter mystify you? Do you think of it solely as the domain of bored teenagers and Hollywood stars? I understand. I did, too, until I tried it — and now it's a vital component of my marketing strategy and business development. Here are 9 tips to help you understand why and how to use Twitter to your advantage Read More

This leads you into the trap just working n projects and needing new customers to have a healthy business. It can also mean that you get swamped with work for a time and then nothing, so you need to attract more customers. If you change the way you think about your services and how you offer them you could be surprised at the additional solutions you can actually offer your customers.

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