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I was listening to Pat Flynn's Smart Passive Income podcast the other day and his last interview really struck a chord with me. In this post I talk about how Amazon is changing the way online commerce works. Read More

Not having the right information regarding all elements of your pricing can cost your business new customers. See how you can use simplicity to declutter your pricing. Read More

It is easy to do. You collect things over time. In your personal life the more you collect the more complicated life can be. The same goes for your business. Here are ways to remove the hoarding habit to retain your customers. Read More

The treasure is valuable to customers. And you create it to grow your business. Yet difficult to find. It is buried deep. The buried treasure in this case is more content on a topic that could benefit them and your business. The good news you can dig up the buried treasure and here is how. Read More

Many do unfortunately. It starts at the beginning of the relationship. You may not realise they have selective hearing until they want to repurchase your product or services. When it happens, your business has added complexity. Here is how it can happen and how to avoid it. Read More

It has been around for decades and these days it is easier to do with a variety of tools to use. Yet many small businesses don't and allow opportunities to retain customers slip by. Read More

This is not about your potential customers’ frustration. Instead, this article is how you can take advantage of your competitors’ frustration. It can help you escape the competition trap to get new customers. There is nothing sneaky about it. All it requires is for you to observe. Read More

Sales is a team sport. You succeed for and with a team, and bringing that team together early and often improves your odds of winning your dream client opportunity. Read More

Sometimes momentum is positive, helping you to climb to greater heights and produce greater and greater results. But momentum can work the other way, too. Read More

The inability to listen sends your dream client a message. It tells them all they need to know. And it will undo your ability to win an opportunity. Read More