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When you really boil it all down, life is about choices. You choose what to wear in the morning; you choose what to eat every day; you choose how to spend your time throughout the day. Yet for many of us, choice is hard. Sure, we make these everyday, little decisions without even noticing, but you Read More

Do you manage your business or does your business manage you? A lot of small business owners actually struggle with the difference between the two. Below are some tall tell signs that your business is managing you. Read More

Whether you are looking at Bill Gates and Steve Jobs, Google, Facebook, or the old school NASA who put men on the moon, these people and organizations all have one big thing in common (other than technology): they all have synergy. I have read countless books on what it means to be a leader or a su Read More

Businesses love to talk about customer service. It is what every company wants to be known for. Why, then, do so many fail miserably at this one thing? What makes customer service so hard to actually achieve?

The idea behind the concept does not seem that hard. Make your customers happy; make th Read More

Have you ever felt the sense of comfort after accepting defeat and walking away from a dream or goal that had been plagued with bothersome issues and hiccups? Perhaps you were relieved because the idea of actually accomplishing the goal was scary, or perhaps you were just ready to stop fighting and Read More

There are three things that I have learned to help keep successful people focused in the face of failure or other hardships. Read More

As a realist, I have always been frustrated by hypothetical questions about one’s outlook on life. For example, I look at the whole debate about the cup of water being half full or half empty, and I think; “If you’re thirsty, shut up and drink the water all ready.”

I look at life in much the sam Read More

If there is one thing that I am good at, it is feeling overwhelmed. I always seem to have to-do lists as high as the Himalayas, and, undoubtedly, as sure as I am feeling good about checking things off, the list fills up again. Some days, I literally feel like I am drowning; my brain is not getting Read More

The idea behind a mission statement is a noble one. It is supposed to set the guidelines for product quality, customer service, and help cast a vision to build a corporate culture. But let’s be honest: who cares! Our customers don’t care about our mission statements. Our employees most likely don’t Read More

As a business consultant, author, and college professor, I talk with a lot of people everyday. These people come from all walks of life, but they all have one thing in common: they are all looking for the secret code to success. We all want to find that one thing that sets successful people apart f Read More