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While your products and public relations efforts might be what attracts customers the first time, it customer service that will keep them coming back.

Some valuable lessons and a great customer experience from UPrinting customer service.
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By now, you probably know that Twitter is used by of millions of SMBs each day who share, connect and promote their businesses online and for free. Here are a few reasons: Read More

Mother usually knows best and according to small business expert Nicole Fende, mom can teach us a thing or two about business finance. Have a read and celebrate mom' wisdom for Mother's Day. Read More

New environments bring new terminology. If your stuggling to make sense of some of the new terminology that comes with online business, then heres a quick resource to have you up to speed. Read More

One reason small business owners struggle to get clients is the lack of effective follow-up. And one cause of this is the fear of follow-up itself! I have observed this from having worked with and interviewed many small business owners in the course of my work. Below, I share a few simple but power Read More

Google panda update was the new development which role was to put a stop to any site which had poor and content of low quality. Read more . . . Read More

Do you ever get reminded of old ideas and instantly realize that with a modicum of dusting off or general tweaking that maybe you should revisit them? Read More

How much do you value creativity?

Most managers and business owners would like to think they value creativity quite highly - but the way many small businesses are run speaks a different truth.

Read on to learn how you should treat the people you count on to create ideas!

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We learn more from failure than than we learn from success.

But if this is true, why are we so intrigued with success stories? Shouldn't we be looking at how people failed instead?

Read on to learn how the truly successful see things! Read More

There are many small ones but they usually are just offshoots to the big one. It is obvious and yet often overlooked. Avoiding it simplifies your marketing and can grow your business. Read More