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Your Web site should be crafted, designed and set up to clearly convey the information, values and trust signals that your customers are looking for. And here are nine trust indicators to help you do that. Read More

Huh? Did I just hear my customer say that? WTF? Read More

How Can You Make The Most Of Technological Revolution? Then, watch this video! Read More

10 valuable lessons from an accomplished entrepreneur, Tim Berry. Read More

#SMBIZ chat will be about Do-It-Yourself Marketing Tips, with Expert Panel Members: Ivana Taylor and Chrisanne Sternal - Tuesday, June 2, 2009 8-9pm EDT on Twitter. Discussing what small business should focus on when doing their own marketing, direct mail, brochures, emails, website promotions, social marketing, etc. Learn more and join the conver Read More

It's easy to hang on every positive word a customer utters, and quietly dismiss any negative criticisms, but as Richard Branson points out in this short interview segment with Seth Godin, listening to all customer feedback should be part of your business strategy. Read More

So what sets the two auto industry groups apart? Primarily two things unique to the Big Three: 1) Bad management; and 2) United Auto Workers Union (UAW). Bad management can be replaced with good management. Indeed, this has happened with the foreign companies from time to time, and could have happened in Detroit. But the one thing the Big Three co Read More

There are hundreds of different internet marketing ideas that can be put to use on your small business website, but as with all things in life, quantity isn't everything. As a matter of fact, internet-savvy consumers will often immediately leave a site that is nothing but a barrage of flash, noise and sales pitches. The key to successful marketing Read More

Learn how often your Google Local listing is displayed, clicked or has driving directions generated. A great way to know if your Google Local listing is working (and improve it). Read More

At this point in his career, Jamie was 30 years old. Retirement had to seem at hand. He had his chance, his time should have been over. But instead, this is where the story of persistence starts... Read More