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Want to know how you can improve your business? Here are 12 ways on how you can do that. These tips came from real business owners. Maybe you can use it on your business as well. Read More

Sales reps can learn a lot from a closer look at how some top-selling Girl Scouts approach their cookie sales. Storytelling is key (they realize early on how to make an emotional connection at the point of sale), but scouts also have flexible pitches and they plan ahead to make sure they're in a p Read More

It is a lot better and easier to analyse mistakes than to hypothesis about what may have been. Instead of waiting for the perfect moment, act, measure, and go back again, and succeed without regrets. Read More

A few days ago, I was tagging along with a sales person on a call.  It started well, then the customer expressed an objection.  That's when things started to g Read More

I recently wrote a post suggesting we "Stop Giving Customers Choices!"  It's stirred up some really great discussions.  I thought I'd add another post to e Read More

Lauren Licata interviews Lori Richardson about the gender gap in sales and why she thinks the sales industry is ripe for a women-focused sales organization. Read More

Henry Ford was rumored to have said, "The customer is welcome to buy a car in any color they want, as long as it's black."  I think there's something to that Read More

By combining a physical store and ecommerce site, this small business owner has turned one of the most niche products into a wild success! Read More