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Managing Gen Y and Gen Z employee pool is much different from what it was back in our parents and grandparent's time. You need to be more creative. Read More

When it comes to a retail pricing strategy, there are several pricing tricks that have proven influential in inducing the customer to buy. The best thing about techniques I'm about to discuss is that they are not complicated and have been rigorously tested and documented through psychology research Read More

Technology is allowing companies to access customer service agents at any location around the world that can help with a query that a customer may have. Read More

Without a a future-focused mindset, you can never really prepare for the future. These 5 strategies can help you start thinking ahead. Read More

By Mary Ann Keeling

Having the skills to negotiate effectively can make all the difference in business, from dealing with banks to dealing with suppliers all the way down to dealing with customers and staff members. If you have the ability to negotiate properly then you can bank on things going Read More

Tips on improving productivity by starting yours and your employee's day in the right way and using a focused approach to navigate your way through the day. Read More

Everyone wants perfection in everything they have. So what about having a perfect blog theme? But what really makes a perfect blog theme? Read More

The Lex column in the FT recently reviewed the market capitalisation of Tesla and Fiat. Tesla is bigger at $17bn Vs. Fiat at $10bn. Now some of you may find that bizarre. Fiat sells 5m cars a year and Tesla sells 20,000 (and being a niche brand will never sell 5m). Read More

What is all the fuss about hypnotic writing? That’s a good question isn’t it? Here is the answer you have been looking for… hypnotic writing explained once and for all. Read More

Here are 7 tips to keep your goals and resolutions going. Goals and resolutions are notorious to be gone by the time February turns around, but these tips will help you keep them as long as you need to. Read More