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It seems that every website has a list of Frequently Asked Questions. But FAQs may actually be driving customers and clients away. If your most important people keep asking the same questions there are better, more profitable ways to answer them. After researching dozens of websites it's as if alien invaders have taken over. Here's how to fix your customer interactions. Read More

This article contains tips on how to effectively establish your brand online. Social Media has been the most effective way to brand yourself online. Read More

Is your business too small to take credit card transactions? Are you getting caught out with cheques bouncing? Well with the introduction of the Square, that may no longer be an issue. Read More

Gaining input from members of your network online and offline can open up solutions to problems or highlight opportunities that you may not have thought of. This can be on a regular basis, a brainstorming session or for a specific project. Read More

According to the study released today by Milward Brown - Nokia was listed the Most Trusted Brand in 8 out of 22 listed countries: Italy, Russia, China, Taiwan, Poland, Hungary,Thailand and Sweden. The research company used metrics...http://digitallunch.blogspot.com/2010/02/what-are-worlds-most-trusted-brands-in.html Read More

You can work hard or you can be successful while being as lazy as possible. Building links is hard work, but this tip can help you build a routine that makes it a bit easier. Read More

Some online meetings seem to drag on forever. You can’t even start edging for the door to get the point across to a particularly long-winded speaker, since he’s not going to be able see that subtle gesture. What can you do to keep a meeting moving along when you may not even be in the same country as everyone you’re talking to? Read More

Back in high school I had a great English teacher (I may not have left him with that impression at the time) that was very into science fiction. He made us read Robert A. Heinlein and all 1200 pages of Atlas Shrugged, but I also discovered Douglas Adams and The Hitchhiker’s Guide to the Galaxy (A series of books now known as a “trilogy in five parts.” If fact, if you’re feeling particularly smug Read More

The President has championed opening doors for small businesses, with job creation being the highest priority. For many owners, access to capital Read More

Why entrepreneurs should consider a book as a marketing weapon. Book marketing tips with a founder of Smart Bear Software Jason Cohen. Read More