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There is nothing more annoying than putting effort in a prospect to then end up following up with no effect, but procrastinating and delaying is detrimental to both the seller and the buyer as it wastes time. You may not notice it but you are expending energy that could be saved quite easily. Read More

This one is the easiest to commit so of course it's one of the mistakes that can make your social media efforts far less effective — and perhaps a total waste of time. You've heard the saying that it's hard to drink from a fire hose. In the social media world, it's also hard to read from one. One of the easiest things to do - and most impor Read More

For small service businesses or solo professionals, deciding on an approach to client billing can be tricky. Charging clients up front with a retainer guarantees cashflow, but will it cost you business? Read More

Small business owners can study what works in the world of Facebook by looking at strong and not-so-strong examples via celebrities. You can search "facebook sales marketing pagerank" and such terms will help you find more examples to look at. Read More

Yesterday, I received an email from a friend whose signature had links to no less than eight social media profiles. Thankfully, there are better ways to share your social media identity. Below are five sites that offer social media badges you can share and embed. Read More

If your competitors begin making negative attacks against your small business, do you have the resources necessary to stop the damage? Sometimes, as small business owners, we hate to admit it but it happens. Competitors conduct smear campaigns and they can have damaging effects on your reputation, your credibility and most of all - your business. Read More

Anyone who says they don't feel fearful sometimes in the face of this uncertain economy is in deep denial. One symptom, research shows, is that it is literally harder to hear when we're stressed. That's a signal to savvy, caring business owners to listen deeper and longer. Only then can we discover which problem keeps our customers awake nights. S Read More

New to Twitter? Thinking about joining this cocktail party that never ends? Here's a few No-No's to avoid at the start. Read More

While many businesses have realized search engine marketing is a smart way to grow a business, some launch a website, start-up a PPC campaign, or invest in professional SEO, and neglect to spend time optimizing their efforts, leading to low conversion rates to less than stellar search engine rankings. The good news? A variety of tools are availabl Read More

Control destroys relationships. Control blinds you to opportunities. Control shuts down your inner voice. Control is driven by your ego's need to serve itself. Control is an illusion you cling to primarily to alleviate your fears. Great leaders give up the need to control, come to terms with their own egos, and dedicate themselves to helping oth Read More