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When it comes to customer support, doing the little things can go a long way. But how do you keep it simple and cast a rippling effect?

To find out what really makes customers happy, we asked 13 entrepreneurs the following question: What is one creative customer support / service tactic that rec Read More

There is a tendency in the start-up community to be skeptical towards MBAs. In an industry that lauds performance metrics to constantly track progress, there’s something fluffy about a professional degree that is not a prerequisite for anything.
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I thought it was going to be the next big app. I was wrong. Should have picked Snapchat (which I didn’t see coming because I personally don’t need it very much). Read More

The 10 essential ads you should run as part of your Facebook strategy to get Pages Likes, grow your email list, promote content and sell products Read More

Creating content is pretty much the bread and butter of this entire business. Hell, even if you’re not doing this for business purposes, you’re still in the business of creating content. It is what we do. Read More

In this latest #TYBCommunity post you can learn how to get your blog shared a 1000 times, creative and catchy business names, the LinkedIn Publisher, being productive, site analytics and whether you need an accountant or book-keeper plus more. Read on to find out how you can contribute and help mak Read More

I recently did a test drive of the Twitter ad platform, which was only just recently rolled out to accounts in Canada. Have you been considering it to highlight a special promotion or boost your followers? To help you out, I've documented the process of setting up Twitter ads in this post. Read More

While loan volume has been reported as increasing in the US, there remains a crunch in financing for the smaller to medium sized businesses that fall into this blanket definition. Read More

Fear & anxiety survivor, Stan Popovich, shares how he dealt with coworkers who didn't understand his struggle with fear and anxiety. Read More

Stan Popovich explains how he manages the tasks of family, home and work to make them less stressful. Read More