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The 10 biggest mistakes that businesses and entrepreneurs make using social media and why you should avoid them. Read More

When making marketing mistakes, nothing is wasted if you can learn from the experience. However, why risk time, money and effort if you can just learn from the mistakes of others? Read More

Before you join a business mastermind group, you need to ask these fundamental questions:This is Part 2 of a three part series on forming a mastermind group. Part 1 introduced you to the mastermind group concept. In this article, you’ll learn 11 critical questions you must ask before joining a mast Read More

Every customer deserves grand services from the brands they patronize. Here’s how call centers help create this kind of customer experience. Read More

Taking the first step is difficult for startups with a shoestring budget. Companies with a firm footing have multiple leverage to ease the sales process whereas startups get bogged down by the difficulty of finding qualified leads. Read More

Over 50 tools to help you optimize your social media activity:Social Networks Influence Behaviour:Humans are super social animals and we thrive best when connecting with other people. New ideas, products and behaviour spread through our social networks. Consequentially social media has massive pote Read More

What does it take to exceed customer expectations when it comes to ecommerce customer service? Speedy responses in all communication channels, as well as handling returns well, make the difference, according to the latest StellaService benchmarks ranking of ecommerce customer service.
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By both auditing our startup's internal practices that have been working, and by email interviewing several small businesses about what they do to go 'above and beyond' for customers, I worked to put together a list of ways small businesses and startups can focus on garnering word of mouth marketin Read More

You’re about to see some of the best white hat SEO techniques, that are being advocated by top bloggers and entrepreneurs to use for acquiring clients.

The best part? Read More

There is allot of talk around “inbound marketing” and as a guide to what it means to a business. Social media marketing agencies and practitioners seem to have developed a language of their own as digital marketing has become the dominant channel. Terms such as marketing automation, marketing quali Read More