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More and more small business folks are giving in to what seems like an insurmountable mountain of hype and jumping on the twitter bandwagon. Read More

With the economy in a crisis and unemployment at staggering rates, businesses of all types and sizes are feeling the crunch. So I went to the trenches this week and asked fellow entrepreneurs, CEOs, marketers and business consultants what they perceive to be the number one challenge facing small businesses today. Read More

A great look at things done wrong and right at a very delicate time. Read More

Customer experience is more than just customer service. This is Amazon's philosophy, and you can see how successful that company is. BusinessWeek has an in depth look at Amazon's practices when it comes to dealing with customers, and small businesses looking to boost their own success should pay attention. Read More

Steve Zaffron and Dave Logan, co-authors of The Three Laws of Performance, explain how to view succeeding in business as a game, by seeing the facts themselves rather than fearful interpretations of them. Read More

Over the years, people have been constantly drawing the comparisons between the game of golf, and the game of life. Golf is, to be certain, a unique sport with an almost mystical ability to raise the curtain on a person's integrity, decision making abilities, mental fortitude, honesty, and general personality. How a person acts, and reacts on a Read More

How's business? Are some businesses doing better than others? Take the BusinessKnowHow.com 2009 Small Business Outlook Survey today. We'll analyze the results and publishing the findings in about two weeks. Feel free to pass the link on to other business owners you know. Read More

Its easy to get lost in the forest of social networking. Find a hub. I like LinkedIn. Read More

Depending on your situation or pressures, you will act differently: The Good. The Bad. The Ugly. See if you recognize yourself. Read More

Many visitors pass by and only a minority will address to you or show any sign of interest. As the goal of any trade show is lead generation and customer retention, you are not achieving any of these goals. Even though there must be several potential customers amongst the people in the passing crowd there is no interest. If you don't act, nothi Read More