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This presentation by Arto Joensuu, sums up the idea of conversational marketing. The idea that there are no consumers only people with whom we have a relationship of “interactive value creation” is like a breath of fresh air to hear. Read More

Here's a list by Paul Sloane of the 10 Most Common Failures of Bad Leaders. See anyone you recognize. I saw myself sometimes in some of them. But the sightings were fleeting and destined to be less as time goes on, I hope. Read More

If you're a small to mid-sized business owner or manager, you may want to add Ohio based bizSugar.com to your top resource list. (Disclosure; I'm the Community Promotions Director for the Small Business Trends website. Anita Campbell owns that site,... Read More

Growing your business organically has been the new trend in the past several years. However, I am not talking about SEO or showing up on the first page of Google organically, I'm talking about expanding your brand in your current relationships and day-to-day business operations. What do your customers think of you and how can they expand your brand? Read More

A clean and tidy desk will reduce stress and boost good time management. Some study suggests that about 15% of our time is wasted looking for misplaced files, paperwork or that post it that you scribbled someone’s phones number or email address on. Read More

Online business professionals have to deal with issues which can have a huge impact on their success. Here's a look at how a golden touch mindset can help you find the traction you need to move your business forward. Read More

What has been our biggest learning in our attempts to drive adoption of Social Media inside the corporation? Social Media is about People, not about Tools. Read More

Over the past several years, our online wedding linens store website has undergone 3 major revisions. Here are a few things that I've learned. Read More

Building a blow-them-away presentation is fast and easy with a little bit of preparation. Have a look... Read More

U2 should read this even if you are an established business. I firmly intend to be around, ready and waiting for the upturn and I look at being more German..... Read More