There's a new school of thought that says customer satisfaction has become an irrelevant business metric. While it's a controversial assertion, it's also incomplete. Here are ten reasons why customer satisfaction still matters.
10 Reasons Why Customer Satisfaction Is Still a Crucial Business Metric
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3209 days ago
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“Adam: Adding to the list: Inleed in Sweden! ;)...”
“Lisa: Thanks for your nice words! It is available on my podcast host for...”
“Love the title Martin, where is it available?...”
“Yes, it's quite the new term Martin. But it's been around for a while....”
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