Automated Customer Support Systems can provide a lot of benefits to businesses, including providing solutions at a faster pace. However, it’s only a machine. You have to learn to balance its use with well-trained representatives who are capable of using the system to deliver better customer service.
Automated Customer Support: Do Clients Prefer Virtual Support Over Human Assistance?
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3205 days ago
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