The outsourcing of customer relationship management services may not be as high in demand as it was a few years ago, but then, according to a report by the Global Industry Analysts (GIA) global call center revenue is bound to reach $189.3 billion by the year 2015. Which is why it is unsurprising that there are many countries gearing towards further development in the call center outsourcing space.
Countries Gearing For Top Spot In CRM Support Market
Posted by
aramadure under Customer Service
From http://www.blog.infinit-o.com 4911 days ago
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