We've all been there; the shoddy product that fell apart mere moments after you took it out of the box; the impatient sigh that escaped from a phone support agent's lips. Or the worst offender, a dismissive eye-roll from behind the customer service desk. Ah, nothing like great customer service, right?
How to Deliver Exceptional Customer Service
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OpenSourceMedia under Customer Service
From http://www.smallbusinesscomputing.com 3966 days ago
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