When you think of customer satisfaction, do you think about quality management? Do you have a process in place to assure customer satisfaction? Here are 7 steps to creating the process. Your first step is to identify your organizational goals. If you have them, when did you review them last?
Process of Quality Management: 7 Key Steps in Implementation
Posted by AnnMullen under Customer ServiceFrom http://blog.isocertsolutions.com 3499 days ago
Who Voted for this Story
Subscribe
“Adam: Adding to the list: Inleed in Sweden! ;)...”
“Lisa: Thanks for your nice words! It is available on my podcast host for...”
“Love the title Martin, where is it available?...”
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
Comments