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Respond Thoughtfully, Don't React, To Online Reviews

Respond Thoughtfully, Don't React, To Online Reviews - http://blog.mainstreethub.com

Posted by MainStreetHub under Customer Service
From http://blog.mainstreethub.com 3688 days ago

It can be difficult to deal with negative reviews. See how one business owner got it right, and what you can be doing right for your business's reviews.

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Comments

Written by bigmoneyweb
3687 days ago

Reacting badly on customers reviews will only prove your unprofessionalism. Its always good to react positively. Thanks for sharing this with the bizsugar community.

Val

- 1 +

Written by MainStreetHub
3686 days ago

Absolutely agree! A calm response, addressing the specific issues and apologizing for a poor experience will always win out over a shouting match. Thanks for reading!

- 0 +

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