BizSugar.com › Customer Service › Sellbrite Why Every Ecommerce Business Needs a Dedicated Customer Experience Team - Sellbrite

Competition in the ecommerce space is fierce, and simply having the best products just doesn’t cut it anymore. Each day, new shops are introduced to the world, new products go viral, and it gets harder and harder to keep the attention and loyalty of online consumers. This post will help you understand why customer experience should matter to you, how to hire the right employees when creating your team, which tools you should use, and where to go if you need more help along the way.