There's a lot of angst among small business owners over negative reviews, but take solace in the idea it's not the end of the world. Respond and be helpful and move on - it's more important to think about future readers in responding to a review than it is to think about the original review writer.





Comments


Written by tiroberts
2677 days ago

I love your take on negative reviews. I think that they are some of the best information and insights you can get into how to make your business better.



Written by frankstrong
2676 days ago

Amen Ti. We've got to figure out how to overcome the fight or flight instinct and consider what we can glean from them.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!