Social media can be your means of advertising or brand awareness. However, more commonly it is your means of creating and/or sustaining a close customer relationship. Social media has become an avenue to connect with your target market outside of the normal and expected constraints of business such as physical location and business hours.
Social Media aka the Customer Service Department, Urbane Technology Solutions Blog
Posted by urbane tech under Customer ServiceFrom http://urbanetechsolutions.com 4890 days ago
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