Software Advice conducted a series of interviews on customer service software buyers and their pain points with current tools. Here's my take on the results.
Top 3 Most Requested Features in Customer Service Software
Posted by
AbhiZopim under Customer Service
From http://blog.zopim.com 3901 days ago
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“Adam: Adding to the list: Inleed in Sweden! ;)...”
“Lisa: Thanks for your nice words! It is available on my podcast host for...”
“Love the title Martin, where is it available?...”
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
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