BizSugar.com › Customer Service › What adding value to the customer experience really means

Businesses are always talking about adding value to the customer experience. But what does “added value” really mean for customers?

The idea that brands should add value to their customers’ purchases and transactions is a popular one. It’s probably one of the most commonly talked about strategies for pleasing customers and keeping them around.

In this article, we break down the components of a value-added consumer experience.