Interview with Social CRM expert Thomas Wieberneit about the differences between CRM and Social CRM, with use cases and tips about choosing software.
Why Social Media Will Decide the Future of CRM - Interview with Thomas Wieberneit
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 4439 days ago
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“Lisa: Thanks for your nice words! It is available on my podcast host for...”
“Love the title Martin, where is it available?...”
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
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