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My kids think like entrepreneurs. I do not.
That difference was apparent on a recent trip we made to Colorado to ski. As is often the case when we fly on United Airlines, there was a problem. This trip, we landed on time, but there was no gate available.
As we waited on the tarmac, with the pilot announcing, every so often, that he didn’t understand why Denver operations would not give us a gate, virtually all of the passengers, myself included, became increasingly irritated. People began to complain loudly, tweet and otherwise express their frustration.