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Internal projects are just as important as those that are being driven for clients. An internal project is delivering efficiencies on items like work practices or cost savings that help your business be more effective. But often internal projects are given less focus and attention which means that Read More

Blog writing is unique to the individual. There are some proven techniques to help you create more engaging blog posts. Here are 12 blogging tips that I've learnt along the way that I hope you find useful too! Take them or leave them as you will :) Read More

Blogging is simply a form of marketing your business on-line. It gives your website active content and can deliver great results. Blogging done badly is simple a waste of time and effort and your business should focus on marketing techniques that you know work if blogging is not going to be given t Read More

A promise to a customer needs to be delivered. Customer satisfaction and customer loyalty are predicated on the delivery of that promise. If your business does not delivery on it, your customers will eventually get fed up and leave. This is a personal tale, with a lesson for us all. Read More

To engage properly on social media takes time and effort. Blogging, to me, is one of the most important. However Twitter, Facebook and the other social media outlets all possess value for any business. Time is a factor though and it is more important to engage properly on one than badly on many. Read More

AC/DC still have a huge number of fans. And these are made up of new and existing fans. They provided great "product" to remain relevant. Our blogs, business, products and services could learn some lessons from these guys! Read More

When you write a blog, the ability to create a story and keep the reader engaged is vital. A blog should draw the reader in and keep them engaged. The ability to engage and then retain the reader through the provision of a good story that provides valuable content to that reader is an art that all Read More

Time tracking is an important project management tool. Time tracking allows project managers to provide more accurate project estimates and they learn from previous project time logging. Without time tracking, best guesses are all that can be provided for estimation and this costs money! Read More

Making a layout change to your blog, or perhaps adding a Wordpress plugin, can prevent your blog loading on some browsers. Changing your blog? Make sure that it works still on all the browsers that you expect. Read More

Openness when a business makes a mistake can be challenging. This is especially true in the digital world when you are admitting a problem online for all to see. But isn't openness a more desirable policy for creating strong customer rapport? Read More